Complete guide to airport SIM pickup in China

Choose a current pickup point

The pickup directory lists the points currently available on the website. Each detail page can include the terminal, exact location, business hours, written directions, a route map, and on-site photos.

Keep the voucher but recheck the live guide

Email and the order page confirm the plan, pickup point, and payment status. Airport hours and routes can change, so open the live pickup page again before departure.

Confirm the terminal first

Large airports can have multiple terminals and arrival floors. Verify the terminal, then match the floor, area, nearby landmarks, and on-site images rather than relying on the airport name alone.

Allow time for SIM activation

There may be a queue and the operator must check the passport. Do not schedule pickup during an extremely short connection; completion remains subject to the service point's identity checks.

Delayed flights, a different terminal or pickup problems

Check the pickup point's Beijing time (UTC+8) business hours, allowing for immigration, baggage and walking. Contact support if your flight or terminal changes. Do not assume the desk will stay open late or that another location can fulfill the order.

If staff cannot complete pickup, note the service point, time and issue and contact support with the order number. Before leaving after collection, ask staff to confirm activation, SIM recognition and working data.

Check current pickup informationContact pickup support