China SIM: reserve online
AI support
FAQ

FAQ

Find clear answers about buying, payment, order vouchers, and physical SIM airport pickup before you order.

Does the physical SIM include a phone number?

Yes. The physical SIM is a China Unicom SIM with a +86 phone number and SMS.

Is a passport required for pickup?

Yes. The traveler must complete real-name activation in person at the airport operator point with a passport.

Does the website activate the SIM?

The website handles ordering, payment, vouchers, and support. Real-name activation is completed by the airport operator counter.

What do I receive after payment?

After payment is confirmed, the order page and email provide the order status, pickup point, route, and visual guide.

What if the pickup point cannot process my SIM?

Keep the on-site details and email support with your website order number. Support will help with rescheduling, alternatives, or refund review.